Privacy Policy

This Privacy Policy describes how CelluMax ("we", "us" or "our") collects, uses, and shares information about you when you visit our website, place an order, or otherwise interact with us. By using this website you agree to the practices described below.

1. Information We Collect

We collect information you provide directly to us when you place an order, contact customer support, or sign up for marketing communications. This may include:

• Contact details such as name, email address, postal address and phone number
• Billing and shipping information
• Order history and customer support correspondence
• Marketing preferences

We also automatically collect certain technical information when you visit our website, including your IP address, device type, browser, referring URLs, pages viewed, and the date and time of your visit.

2. How We Use Your Information

• To process, fulfill and ship your orders
• To provide customer service and respond to your inquiries
• To send transactional communications about your purchase
• To send marketing communications, where permitted by law
• To improve our website, products and overall customer experience
• To detect, prevent and address fraud or technical issues
• To comply with applicable legal obligations

3. Cookies and Tracking Technologies

We use cookies, pixels and similar tracking technologies to operate the website, remember your preferences, measure performance and deliver relevant marketing. You can control cookies through your browser settings; disabling them may affect site functionality.

4. Sharing of Information

We share information only with trusted third parties who help us operate our business, such as payment processors, shipping carriers, fulfillment centers, marketing platforms and analytics providers. We do not sell your personal information.

We may also disclose information if required by law, regulation, legal process, or to protect the rights, property or safety of CelluMax, our customers or others.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes and enforce our agreements.

6. Your Rights

Depending on your location, you may have the right to access, correct, update, delete or restrict the processing of your personal information, as well as the right to object to certain uses or to withdraw consent. To exercise any of these rights, please contact us using the information on our Terms page.

7. Children's Privacy

Our website and products are not directed to children under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us so we can delete it.

8. International Transfers

Your information may be stored and processed in countries other than the one in which you reside. We take appropriate measures to ensure that your information receives an adequate level of protection wherever it is processed.

9. Security

We use reasonable administrative, technical and physical safeguards designed to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Last updated" date and will be effective as soon as it is posted on this page.